Privacy Policy

Last updated: April 10, 2026

This Privacy Policy describes how Ryan Rhode collects, uses, discloses, retains, and protects personal information in connection with this website, custom development inquiries, client communications, project work, and related services. It is written with Canadian privacy expectations in mind, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Business: Ryan Rhode
Location: Ontario, Canada
Contact for privacy requests: Contact page

What information may be collected

The information collected depends on how you interact with the site. It can include your name, email address, message contents, project details you submit, account or portal details, invoices or purchase records, and routine technical logs such as IP address, request metadata, and browser information used for security, fraud prevention, and operational troubleshooting.

Why information is used

  • To respond to inquiries and provide estimates or technical guidance.
  • To deliver custom development, maintenance, debugging, infrastructure, or consulting services.
  • To manage billing, payment processing, and client portal access.
  • To maintain security, detect abuse, investigate incidents, and keep the service reliable.
  • To comply with contractual, accounting, tax, and legal obligations.

Legal basis and consent

Where consent is required, it is requested at the point of collection. In other cases, information may be processed because it is necessary to communicate with you, deliver requested services, protect the business and its systems, or comply with legal obligations. You may withdraw consent where the law allows, subject to contractual or legal restrictions.

Sharing with service providers

Information may be shared with carefully selected third parties only where needed to operate the service, such as payment processors, hosting providers, email delivery providers, and infrastructure vendors. These providers only receive the information needed for their role and may process data outside Canada.

International transfers

If service providers or infrastructure are located outside Canada, your information may be processed in other jurisdictions. When that happens, comparable contractual and operational safeguards are used where appropriate, but foreign laws may permit government or regulatory access under those jurisdictions.

Retention

Information is kept only as long as reasonably necessary for the purpose it was collected, including service delivery, dispute handling, fraud prevention, backups, and legal or tax recordkeeping. Inquiry submissions and form data may be deleted earlier when no longer needed. Security or audit logs may be retained for a limited period where operationally necessary.

Your rights

Subject to applicable law, you may request access to personal information, ask for corrections, request deletion where appropriate, or ask questions about how information is handled. To make a request, use the contact page and clearly describe the request so identity and scope can be verified.

Complaints

If you have a concern about how personal information is handled, please raise it first through the contact page. If the matter is not resolved, you may complain to the Office of the Privacy Commissioner of Canada.

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Canada
www.priv.gc.ca

Cookies and tracking

This site may use essential cookies or similar mechanisms needed for security, form handling, login sessions, theme preferences, or portal operation. For more detail, see the Cookie Policy.

Changes to this policy

This policy may be updated as the site, vendors, workflows, or legal requirements change. Material changes will be reflected by updating the date at the top of this page.